Due to excess traffic or minor glitches DIRECTV NOW app stops working so if you are among the many DIRECTV NOW users who are experiencing the same error then you have come to the right place. Before reporting an issue and calling in an expert you can try out these 5 quick and easy solutions if DIRECTV NOW app stops working suddenly. Now without further adieu, let’s get into it
Usually restarting your device does the trick when DIRECTV NOW app suddenly stops working but if you continue facing the same problem you can try out the other solutions on this list.
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Solution 1: Restart your device
As mentioned above a majority of times restarting your device can get DIRECTV NOW app to work properly. So before opting for any complicated steps simply switch off your device and restart it, then wait for a few minutes and check if the error is solved. If not, try out the next solution.
Solution 2: Reinstall the DIRECTV NOW app on your device
Reinstall your DIRECTV NOW app if it does not work properly as this will help repair or replace the corrupted or missing files on your device.
Steps to re-install DIRECTV NOW app
Step 1: Uninstall the DIRECTV NOW app on your device
Step 2: Open the app market on your device( App Store for iOS, Google Play for Android, Microsoft Store for Windows), for other devices you can reinstall DIRECTV NOW from its official website.
Step 3: Search for DIRECTV NOW app and install the latest version.
Solution 3: Clear your browser cache
If you are using a web browser to watch shows on DIRECTV NOW then a corrupted browser cache might be why the app is not working properly. To solve the issue you will need to clear the cache, follow these steps to do it
Step 1: Press and hold the Ctrl, Shift and Del/Delete keys simultaneously on your keyboard.
Step 2: From the Time Range option click on all-time or everything, Then tick all the below options to remove.
Step 3: Now click the Clear data button to clear all cache
Step 4: Wait for a couple of minutes then re-open your web browser and browse through the DIRECTV NOW streaming option to see if the app is working normally.
Solution 5: Restart your router/modem
Internet speed and connectivity of your local network provider can also cause DIRECTV NOW errors. To solve this, repair your home network by restarting your router/modem. Follow these steps to do it:
Step 1: First turn off the device that you are using to watch DIRECTV NOW.
Step 2: Now turn off your modem/router.
Step 3: Now disconnect the power cable from your router/modem and wait for a couple of minutes.
Step 4: Now reconnect the power cable to your router/modem and then turn it on.
Step 5: Now turn on your device and open DIRECTV NOW app to check if you are able to watch content.
Solution 5: Re-sign in your DIRECTV NOW service
Another effective solution to the DIRECTV NOW not working issue is to resign from your account. By doing so the DIRECTV NOW servers get refreshed on your device which potentially clears any glitches. Resigning will not lead to any loss of saved data the service will resume as it was.
If you have exhausted all 5 solutions then this is when you would need expert assistance to ensure that your DIRECTV NOW app starts working to do so you need to visit the contact us page on DIREC TV website and ask for further assistance.
