7 simple ways to solve The Division 2 crashing yourself

The Division 2 crashing

The Division 2 has been a true delight for gamers its brilliant gameplay and top-notch graphics has attracted many gamers towards it. However, recently several gamers have said that The Division 2 keeps crashing for unknown reasons.

There is nothing more frustrating for a gamer when a game suddenly crashes for unknown reasons, so for all The Division 2 players experiencing crashing issues you have come to the right place. Below you will find out why The Division is crashing along with 7 quick and easy fixes that you can do yourself to solve the issue.

Solution 1: Ensure that your system meets the specifications required for The Division 2

The Division 2 will crash if your PC does not meet the minimum system requirements. Check the list below to see if your PC has all the minimum requirements to run the game smoothly:

Minimum – 1080p | 30 FPS:

OS: 64-Bit Windows 7 SP1 / 8.1 / 10
CPU: AMD FX-6350 / Intel Core i5-2500K
GPU: AMD Radeon R9 280X / Nvidia Geforce GTX 780
DIRECT X: DirectX 11 / 12

Recommended – 1080p | 60 FPS:

OS: 64-Bit Windows 10
CPU: AMD Ryzen 5 1500X / Intel Core i7-4790
GPU: AMD RX 480 / Nvidia Geforce GTX 970
DIRECT X: DirectX 12

High – 1440p | 60 FPS:

OS: 64-Bit Windows 10
CPU: AMD Ryzen 7 1700X / Intel Core i7-6700K
RAM: 16 GB
GPU: AMD RX Vega 56 / Nvidia Geforce GTX 1070
DIRECT X: DirectX 12

Elite – 4K | 60 FPS

OS: 64-Bit Windows 10
CPU: AMD Ryzen 7 2700X / Intel Core i7-8700X
RAM: 16 GB
GPU: AMD Radeon VII / Nvidia Geforce RTX 2080 TI
DIRECT X: DirectX 12

Solution 2: Install the latest game patch

The Division 2 is frequently updated with newer game patches to fix bugs and other issues, so if you are running an older version of the game it can be a potential cause as to why the game keeps crashing.

However, even after updating The Division 2 it is still crashing then try the next solution on this list.

Solution 3: Update your graphics driver

An outdated or corrupted graphics driver can cause games like The Division 2 to crash. Check if your graphics driver is up to date, if not then update it and relaunch The Division 2 to see if the issue gets solved. 

Fix 4: Verify your game files

There maybe some faulty files that are causing The Division 2 to crash. Verify your game files to make sure that no corrupted game file is running in the background. Follow these steps to do so:


Step 1) Open  Uplay, then find the Games tab and select the game title of The Division 2. Then select the downward triangle on the lower-right corner of the game tile.

Step 2) Click Verify files.


Step 1) Open Steam, then find the LIBRARY tab and right-click on The Division 2. Then open Properties.

Step 2) Select the LOCAL FILES tab, then select VERIFY INTEGRITY OF GAME CACHE, then click CLOSE.

Epic Game Launcher

Step 1) Open Epic Game Launcher, then go to your Library.

Step 2) Select the cog icon on the lower-right corner of The Division 2.

Step 3) Select Verify to begin verifying the game files.

Once you have verified all game files try relaunching The Division 2 and if it still does not launch then try the next solution.

Fix 5: Run Windows Compatibility Troubleshooter

There is a built-in tool in Windows OS called Program Compatibility Troubleshooter that checks if programs are compatible with your current Windows OS or not. Apps and games can crash if some program settings are not compatible with the current Windows OS.

For those users who are running the Division 2 with DirectX 12, try this solution below to run Program Compatibility Troubleshooter:

Step 1) Open the directory where you have installed The Division 2.

In my case it is stored in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Tom Clancy’s The Division 2

Step 2) Right-click the file TheDivision.exe and click Properties.

Step 3) Open the Compatibility tab and select Change high DPI settings.

Step 4) Check the box besides Override high DPI scaling behavior and click Scaling performed by: Application. Then save the changes by clicking OK.

Step 5) Select the box besides Disable fullscreen optimizations and select OK.

Note: Ensure that Steam Overlay and Ubisoft Overlay is disabled.

Solution 6: Modify the paging file size

Sometimes The Division 2 crashes due to insufficient RAM,  in such a case you can modify the paging file to see if it solves the issue. But first, you will have to check if the issue is actually caused by insufficient RAM. If that is the case then follow these steps to modify the paging files:

Step 1) Press and hold the Windows logo key and R simultaneously to open the Run dialog, then type control and select Enter to open Control Panel.

Step 2) Type advanced in the search box and then select View advanced system settings in the list of search results.

Step 3) From the Performance section click Settings.

Step 4) From the Advanced tab, select Change in the Virtual memory section.

Step 5) Tick the box beside Automatically manage paging file size for all drives. Then save your settings by clicking OK.

Note: Even if your PC has sufficient RAM, do not disable the paging file or modify it to 0 MB or a static value.

Solution 7: Lower in-game graphics settings

Sometimes high Graphics can cause games like The Division 2 to crash on your OC due to the heavy load. Lowering the in-game graphics settings can possibly resolve the game crash issue. Here is how to do it:

Step 1) Open the game settings by selecting the cog icon. Then go to GraphicsShadow Quality and set it to Low.


Step 2) Then Set Spot Shadows to Low.


Step 3) Turn off Contact Shadows.


Step 4) Then Set Particle Detail to High.


Step 5) Set Reflection Quality as Low.


Step 6) Set Vegetation Quality to Medium.


Step 7) Switch off Local Reflection Quality.


Step 8) Set Ambient Occlusion as Medium.


Step 9) Keep the value of Object Detail to 50.


Step 10) Set Terrain Quality to Medium and save all settings.


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Safdarali Rizvi

Safdarali Rizvi the management graduate. Has been an avid book reader all his life so naturally loves playing with his words. His curiosity for discovering futuristic opportunities drives him to enlighten the entire Geekymint team with exclusive and intriguing news. He has a real passion for calisthenics and sports. His management abilities and hunger for learning brings tremendous value to our team.

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